Find answers to your questions about setting up AI Borta, connecting channels, managing orders, and everything in between.
How to create your AI Borta account
Step-by-step account setup and first login.
Setting up your restaurant profile
Add your name, logo, location, and business hours.
Uploading your menu
Add categories, items, sizes, and modifiers.
Your 14-day free trial β what's included
Everything available during the trial, no card needed.
Connecting your WhatsApp Business number
Link via Meta Embedded Signup in under 5 minutes.
How the AI chatbot handles orders
Understand the automated ordering conversation flow.
Setting up quick-reply buttons
Help customers order faster with menu shortcuts.
Sending WhatsApp broadcasts
Promote daily specials to your customer list.
Connecting Instagram DMs
Link your Instagram Business account to take orders.
Setting up SMS ordering
Accept orders via text message with a local number.
Facebook Messenger ordering
Connect your Facebook Page to accept orders via Messenger.
Web ordering widget
Add a branded order button to your website.
How Stripe payments work
Card payment collection inside the chat β no app needed.
Cash orders and payment tracking
Mark orders as cash and track revenue correctly.
Refunds and order cancellations
How refunds are processed when a paid order is cancelled.
Your AI Borta subscription plans
Plan tiers, what's included, and how to upgrade.
Using the kitchen dashboard
Track live orders, update statuses, and manage the queue.
Connecting a receipt printer
Auto-print kitchen tickets for confirmed orders.
Order status notifications
How customers are notified when their order is ready.
Managing modifier options (little / extra)
Set up customizable modifiers for your menu items.
Understanding your analytics dashboard
Revenue, orders, and customer metrics explained.
Customer segments β VIP, at-risk, new
How AI Borta classifies your customers automatically.
Exporting customer data as CSV
Download your full customer list for external use.
Tracking repeat customers
See who orders most and how to keep them coming back.
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